Driver Installation Guide

Please follow these steps to resolve driver issues:

Confirm the model: Confirm your laptop model, and then open the link that corresponds to your laptop.
Download the File: Click the link to download the driver file.
Extract the File: Unzip the downloaded file to your desktop or another easily accessible location.
Open Device Manager: Press “Win+X” and select “Device Manager”.
Locate the Device: Find the device with a yellow exclamation point or question mark in Device Manager.
Update the Driver: Right-click the device and select “Update driver”.
Install the Driver Manually:
- Choose “Browse my computer for drivers”.
- Click “Browse”, select the extracted folder, and click “Next” to start the installation.

Tip: You can check the model number of the laptop in the model column of the product information sticker at the bottom of the laptop.

After the installation is complete, your issue should be resolved. If you encounter any problems, please contact us at the corresponding email address:

For European Amazon please contact: chenshihao@xtsj-tek.com.

For US Amazon customers please contact: Auusda.ltd@gmail.com.

For US Newegg customers please contact: fuweiowen@outlook.com.

For US Walmart customers please contact: fuweidainzi@163.com.

For TEMU&SHEIN customers please contact: Luminary2025@163.com.

For Mercado&Shopee customers please contact: liang@xtsj-tek.com.

For Polish Allegro customers please contact: Auusda989@163.com.

For Romania EMAG customers please contact: Auusdaemag@outlook.com.