Charger
How do I identify the correct charger model for my laptop?
Check the voltage and amperage on your charger:
- 12V 3A: For models like T140-N5095, A146G-J4125, T152A-N95,T156-N150,Y140N-N95.
- 19V 3.42A: For models like T160R 3250U, T1568 5825U, T152A 5700.
Also, ensure the plug type matches your region (UK, EU, or US).
QuestionI can't find the charger in my package. What should I do?
We understand your concerns. Rest assured that every Auusda laptop comes with a power adapter.
Please search the box carefully. If you have searched thoroughly and still cannot find your power adapter, please contact the after-sales customer service of the purchase platform, or fill in your relevant information and questions in this link.Auusda-contact.
The charger is plugged in and the indicator light is green, but the battery is shown as dead.
- Check the battery connection: It might also be helpful to check if the battery's voltage sensor wires are properly connected to the motherboard. If there is a loose connection, it could cause the system to not recognize the battery correctly.
- Update the EC firmware: Sometimes, updating the EC (Embedded Controller) firmware can help resolve charging or battery recognition issues. Please contact after-sales for updated links.
If you encounter any issues and are unsure how to resolve them, please feel free to click here (Contact Us) to submit your information and contact our customer support team. We are committed to providing professional assistance to every customer, and our brand offers a comprehensive warranty policy to ensure your peace of mind. Rest assured, we are here to provide you with the best after-sales service!